Teller/Member Service Representative - Grafton

Kohler Credit Union•Grafton, WI

22d•$19 - $21

About The Position

Kohler Credit Union is seeking a friendly, service-oriented full-time Teller/Member Service Representative for its Grafton Branch. The role helps members with everyday banking needs and delivers welcoming, personalized service. The representative assists with financial transactions, answers account questions, introduces members to digital banking tools, and connects them with financial products and services that support their goals. No previous banking experience is required; the credit union provides comprehensive training, ongoing coaching, and professional development. Candidates with customer-facing experience may transfer skills such as communication, problem-solving, attention to detail, and relationship-building into retail banking. Applicants must be legally authorized to work in the United States without current or future visa sponsorship.

Requirements

High school diploma or GED.
Strong interpersonal skills and a positive, service-focused attitude.
Excellent verbal communication and active listening skills.
Basic math skills and the ability to handle financial transactions accurately.
Comfort using computers, digital tools, and customer service systems.
Strong attention to detail, organization, and problem-solving abilities.
Ability to adapt to changing priorities and work effectively in a fast-paced, team-oriented environment.
Genuine interest in helping people, building relationships, and learning about financial products and services.
Legally authorized to work in the United States without current or future visa sponsorship.

Nice To Haves

Previous experience in hospitality, restaurants, hotels, retail, customer service, sales, guest relations, banking, or financial services; this experience is preferred but not required.