Teller I

First Financial Bank • Southlake, TX

19h • Onsite

About The Position

The Teller I processes financial transactions accurately and promptly while adhering to bank policies and procedures. The role prioritizes client needs, provides excellent customer service, communicates professionally with clients and colleagues, and maintains knowledge of banking products, services, systems, and procedures. The employee participates in job-specific and bank training, including customer-service training, and follows BSA, AML, and other bank requirements. The position supports the organization’s Customer Service First program and values. Periodic travel to Abilene or other bank regions for training is required. Saturday and holiday work may be required depending on the branch’s operating hours. The position is based in Southlake, Texas.

Requirements

• High school diploma or GED and be a self-starting team player.
• Meet at least one of the following: a bachelor’s degree; six months of prior teller experience in the financial institution industry; or six months of cash-handling experience, including balancing a cash drawer, in a retail customer-service environment.
• Ability to maintain a high level of confidentiality.
• Computer proficiency and familiarity with Microsoft programs.
• Strong written and oral communication skills.
• Ability to work in a fast-paced environment with frequent interruptions and little to no supervision.
• Ability to work flexible and/or extended hours as business requires.
• Ability to stand for most of the workday and lift, carry, or move boxes or bags of currency and coin weighing up to 60 pounds.
• Ability to travel periodically to Abilene or other bank regions for training.
• Availability to work Saturdays and holidays if required by the branch’s operating hours.

Nice To Haves

• Bilingual in English and Spanish.

Responsibilities

• Process financial transactions promptly and accurately.
• Follow all bank policies and procedures, including BSA and AML requirements.
• Prioritize client demands and provide impeccable customer service.
• Communicate professionally with clients and colleagues.
• Maintain knowledge of banking products and services, company systems, and procedures.
• Participate in job-specific and bank training programs, including customer-service training.
• Participate in the Customer Service First program and support organizational values.
• Travel periodically to Abilene or other bank regions for training.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED