Teller I

Enterprise Bank & Trust • Globe, AZ

26d

About The Position

The Teller I provides prompt, efficient, and friendly service to clients and performs a variety of business and consumer transactions, which may involve heavy cash handling. The role also supports branch operations and team goals while following established procedures, applicable laws, and regulations.

Requirements

• High school diploma or equivalent required.
• Customer service experience required.
• Strong math and problem-solving skills.
• Excellent interpersonal and customer service skills, with the ability to cross-sell products and services.
• Maintain confidentiality of client transactions and bank records.
• Be team-oriented, possess a positive attitude, and work well with others.
• Strong oral and written communication skills.
• Ability to operate standard office equipment, such as computer workstations, calculators, and copiers.
• Ability to prioritize, handle multiple tasks, and work independently.
• Strong organizational skills and attention to detail with a high degree of accuracy.
• Willingness to travel to other locations as necessary for branch coverage.
• Skilled in operating a personal computer, including Microsoft Word and Excel.

Nice To Haves

• Experience working in an environment with individual and team goals preferred.
• One year of cash handling experience preferred.
• Experience with Google Suite, IBS, and Salesforce.

Responsibilities

• Accurately process debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record.
• Respond to clients’ needs and inquiries in a courteous and friendly manner.
• Perform minor account maintenance tasks, as trained and assigned according to branch needs, including address changes, debit card maintenance, and check ordering.
• Refer customers to internal experts when additional financial goals and needs are recognized.
• Educate clients on bank technology, including mobile and online banking, ATMs, and ITMs.
• Assist branch and fellow team members by achieving goals and sharing responsibility for daily tasks.
• Ensure safe and sound banking practices, including adherence to applicable laws and regulations.
• Assist in opening and closing the branch by following corporate security procedures.
• Perform other miscellaneous duties as assigned.

Benefits

• Annual paid volunteer time off.
• Charitable-matching opportunities.
• An array of benefits.
• Professional growth opportunities and the opportunity to chart a career path.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED