Teller I

First Financial Bank•Babbitt, MN

22d•Onsite

About The Position

The Teller I processes financial transactions accurately and promptly while adhering to bank policies and procedures. The role prioritizes client needs, delivers high-quality customer service, communicates professionally with clients and colleagues, and maintains an understanding of banking products, services, systems, and procedures. The position participates in required role-specific and bank training, including customer service training, and complies with BSA, AML, and other bank requirements. It also supports the organization’s Customer Service First program and values. Periodic travel to Abilene or other bank regions for training is required. Saturday and holiday hours may be required depending on branch operating hours.

Requirements

High school diploma or GED; a bachelor's degree is also listed among the stated qualifications.
At least one of the following: a bachelor's degree, six months of teller experience within the financial institution industry, or six months of cash-handling experience—including balancing a cash drawer—in a retail customer-service environment.
Ability to maintain a high level of confidentiality.
Computer proficiency and familiarity with Microsoft programs.
Strong written and oral communication skills.
Ability to work in a fast-paced environment with frequent interruptions and little to no supervision.
Ability to work flexible and/or extended hours as business requires.
Ability to meet the position's mental and physical demands, including standing for most of the workday and lifting, carrying, or moving boxes or bags of currency and coin weighing up to 60 pounds.
Periodic travel to Abilene or other bank regions for training.
Saturday and holiday work may be required depending on branch hours.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Process financial transactions promptly and accurately.
Follow all bank policies and procedures.
Prioritize client demands and provide impeccable customer service.
Communicate professionally with clients and colleagues.
Maintain an understanding of banking products and services, company systems, and procedures.
Participate in job-specific and other bank training, including customer service training.
Comply with BSA, AML, and other applicable bank policies and procedures.
Participate in the Customer Service First program and support organizational values.
Travel periodically to Abilene or other bank regions for training.
Perform other duties as assigned.