Teller I

Great Southern Bank • Willard, MO

4d

About The Position

The Teller I provides customer service functions, including product referrals and meeting Banking Center Associate Standards. The role delivers exemplary customer service and processes financial transactions accurately and promptly. It also involves safeguarding assigned cash, balancing daily transactions, and verifying cash totals.

The Teller represents Great Southern Bank professionally, refers customers to appropriate services and products, uses the CRM program, and maintains confidentiality of customer and facility security information. The position follows bank policies and procedures and applicable banking regulations, including BSA/AML requirements. The role requires reliable attendance, punctuality, clear communication, and a professional appearance. The stated schedule is Monday through Friday, 8:00 AM to 6:00 PM, with rotating Saturdays from 7:45 AM to 12:15 PM, for a total of 15–20 hours.

Requirements

• High school diploma or GED.
• 0 to 6 months of related experience or training.
• Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
• Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
• Ability to add, subtract, multiply, and divide.

Nice To Haves

• Prior banking or cash handling experience is preferred.

Responsibilities

• Represent the bank courteously and professionally, apply the 5 Winning Ways of Customer Service, and meet or exceed Secret Shop score expectations.
• Maintain basic working knowledge of bank services and products, make appropriate customer referrals, meet referral expectations, and consistently use the CRM program accurately.
• Balance daily transactions, verify cash totals, locate cash differences, and ensure differences are documented and reviewed.
• Process financial transactions efficiently and accurately, meeting or exceeding POD error expectations.
• Protect customer account information, security alarm codes, and facility codes; implement bank security policies and procedures and attend annual BSA and Security training.
• Comply with and implement bank policies and procedures and maintain working knowledge of applicable banking regulations.
• Maintain regular and reliable attendance, punctuality, and professional appearance; communicate clearly through in-person, phone, email, and written correspondence.
• Follow applicable banking rules, regulations, and laws, including BSA/AML requirements.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED