Part-Time Teller I
About The Position
The Teller I delivers customer service by efficiently processing financial transactions and complying with Bank policies and procedures. The role supports a positive customer experience through prompt, accurate, and courteous service, while identifying opportunities to refer customers to relevant banking products and services. The position also supports branch operations through cash handling, balancing, monitoring vault and ATM balances, processing armored car deposits, resolving transaction discrepancies, and completing customer correspondence related to account discrepancies and unpaid items. Other related duties may be assigned by management.
Requirements
- A minimum of two years of experience in customer service or cash handling.
Nice To Haves
- High school diploma or equivalency preferred.
Responsibilities
- Provide professional, friendly customer interactions and represent the company positively.
- Listen to customer inquiries and determine appropriate service actions.
- Process customer transactions accurately, issue receipts, and maintain detailed records.
- Cash checks and pay out funds after verifying signatures, balances, and other account information.
- Balance the cash drawer daily using counting machines or manual verification.
- Receive and count daily inventories of cash and drafts, and order cash as needed to meet branch demand.
- Monitor vault and ATM balances for accuracy and security.
- Explain and promote Bank products and services suited to customer needs.
- Identify opportunities to refer customers for additional financial products and services.
- Perform special customer services in accordance with Bank policies.
- Count, verify, and post armored car deposits.
- Identify and resolve transaction or account discrepancies and errors.
- Arrange currency and coin in drawers by denomination.
- Compose and mail customer correspondence about account discrepancies and unpaid items.
- Perform other related duties and responsibilities as assigned by management.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
