Part-Time Teller

EAST TEXAS PROFESSIONAL CREDIT UNION•Longview, TX

11d•Onsite

About The Position

The Part-Time Teller provides a variety of paying and receiving services for Credit Union members in person and through the mail. The role processes deposits, withdrawals, loan payments, transfers, cash advances, cashier’s checks, money orders, gift cards, and discount tickets; balances daily transactions; verifies cash totals; and provides prompt, professional member service. The Teller actively cross-sells Credit Union products and services, maintains the privacy of member account information, and helps uphold the Credit Union’s professional reputation. The position also coordinates with area personnel and management, assists colleagues as needed, keeps the supervisor informed of activities and significant concerns, and completes required reports and records. Other duties may include drive-up service, night drop functions, clerical work, and maintaining a clean, secure, and well-maintained work area.

Requirements

High school graduate or equivalent.
Knowledge of teller operations and procedures.
Basic understanding of Credit Union operations.
At least six months of cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Ability to operate related computer applications and business equipment, including an adding machine, copy machine, coin and money counting machines, and telephone.
Good typing skills.

Responsibilities

Provide paying and receiving services for members in person and through the mail.
Receive share deposits and loan payments; process cash advances, cashier’s checks, money orders, gift cards, discount tickets, and transfers.
Disburse cash or check share withdrawals.
Verify transactions, monitor deposit amounts, and examine documents for endorsement and negotiability.
Detect and promptly resolve discrepancies.
Balance daily transactions, verify cash totals, and investigate and resolve out-of-balance conditions.
Serve members promptly and professionally and represent the Credit Union courteously.
Actively cross-sell Credit Union products and services.
Maintain the privacy of member account information and uphold the Credit Union’s professional reputation.
Coordinate and maintain effective working relationships with area personnel and management, and assist area personnel as required.
Keep the supervisor informed of area activities and significant problems or concerns.
Complete required reports and records accurately and promptly, and attend meetings as required.
Perform drive-up service and night drop functions as assigned.
Ensure the work area is clean, secure, and well maintained, and perform related clerical and other assigned duties.