Part Time Teller

PNC•Moon Township, PA

10d•Onsite

About The Position

As a part-time Teller in PNC's Retail organization, based in Moon Township, Pennsylvania, you will deliver a customer experience focused on financial wellbeing and customer loyalty. You will handle a variety of customer interactions, explain available options for financial transactions, identify banking opportunities, and make appropriate referrals. The role is based in an in-office environment. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. Tellers apply product and procedural knowledge to address customer problems and follow policies and procedures, exercising sound judgment within established limits. They help ensure teller and branch daily operations and maintenance transactions are completed accurately and efficiently. PNC expects employees to focus on customers and effectively manage risks in alignment with the company's Enterprise Risk Management Framework. Prior experience is not required. The position does not require a degree, certification, or license. Benefits available to eligible part-time employees may include health coverage, retirement and stock plans, care and family-building reimbursements, educational assistance, wellness programs, and paid time off.

Requirements

Prior experience is not required.
A university or college degree, high school diploma, or GED is not required for this role.
No required certifications.
No required licenses.

Nice To Haves

Accountability
Banking
Client loyalty
Customer experience
Customer service
Identifying opportunities
Leveraging technology
Proactive sales

Responsibilities

Deliver a customer experience aimed at improving customers’ financial wellbeing and building loyalty.
Process a variety of customer interactions and educate customers on alternatives for financial interactions.
Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
Conduct lobby engagement activities to connect with customers and position PNC products to meet their needs.
Educate customers about options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.

Benefits

Eligible part-time employees may have medical and prescription drug coverage, including a Health Savings Account feature.
Dental and vision options.
Employee life insurance.
401(k) with PNC match, pension, and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law.
Vacation accrual based on hours worked, including overtime, for use after 90 days of service.