Teller I - Float

First Financial Bank•West, TX

17d•Onsite

About The Position

The Teller I - Float processes financial transactions promptly and accurately while adhering strictly to bank policies and procedures. The role prioritizes client needs, provides excellent customer service, and communicates professionally with clients and colleagues. It requires familiarity with banking products and services, company systems, and procedures, as well as participation in job-specific and other bank training, including customer service and compliance training related to BSA and AML. The position supports the organization’s Customer Service First program and values. The role is based in San Angelo, Texas, and requires at least 50% travel to and from regional branches. Periodic travel to Abilene or other bank regions for training is also required. Saturday and holiday hours may be required depending on branch operating hours. The employee must be able to work flexible or extended hours as business needs require. The position can be mentally and physically stressful, involves standing for most of the workday, and requires lifting, carrying, or moving boxes or bags of currency and coin weighing up to 60 pounds.

Requirements

High school diploma or GED.
A self-starting team player.
One of the following: a bachelor's degree; six months of previous teller experience in the financial institution industry; or six months of cash-handling experience, including balancing a cash drawer, in a retail customer service environment.
Ability to maintain a high level of confidentiality.
Computer proficiency and familiarity with Microsoft programs.
Strong written and oral communication skills.
Comfort working in a fast-paced environment with frequent interruptions and little to no supervision.
Ability to stand for most of the workday and lift, carry, or move boxes or bags of currency and coin weighing up to 60 pounds.
Ability to travel at least 50% to and from regional branches and periodically travel for training.
Ability to work flexible and/or extended hours as business requires.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Process financial transactions promptly and accurately.
Follow all bank policies and procedures.
Prioritize client demands and provide excellent customer service.
Communicate professionally with clients and colleagues.
Maintain understanding of banking products and services, company systems, and procedures.
Participate in job-specific training and bank training programs, including customer service and compliance training.
Comply with BSA, AML, and other bank policies and procedures.
Participate in the Customer Service First program and support organizational values.
Travel to and from regional branches, with periodic travel to Abilene or other bank regions for training.
Perform other duties as assigned.