Teller I

Great Southern Bank • Willard, MO

3d

About The Position

Great Southern Bank is hiring a Teller I to provide customer service and process financial transactions. The role includes referring customers to appropriate bank products and services, following Banking Center Associate Standards, and maintaining security of assigned cash. The teller balances daily transactions, verifies cash totals, identifies and documents discrepancies, and handles transactions accurately and efficiently. The position also requires protecting confidential customer and facility information, following bank security policies and procedures, and complying with applicable banking policies, regulations, and laws, including BSA/AML requirements.

The schedule is Monday through Friday, 8:00 AM–6:15 PM, with rotating Saturdays from 7:45 AM–12:15 PM. Total hours are 15–20 per week. Great Southern Bank states that it offers reasonable accommodations during the application process and is an equal opportunity employer.

Requirements

• High school diploma or GED.
• 0 to 6 months of related experience or training.
• Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
• Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
• Ability to add, subtract, multiply, and divide.

Nice To Haves

• Prior banking or cash handling experience is preferred.

Responsibilities

• Represent the bank courteously and professionally, apply the 5 Winning Ways of Customer Service, and meet or exceed Secret Shop score expectations.
• Maintain basic knowledge of bank services and products, refer customers appropriately, meet or exceed referral expectations, and use the CRM program consistently and accurately.
• Balance daily transactions, verify cash totals, locate cash differences, and ensure discrepancies are documented and reviewed.
• Process transactions efficiently and accurately, meeting or exceeding POD error expectations.
• Maintain the confidentiality of customer account information and facility security codes; implement bank security policies and procedures and attend annual BSA and Security training.
• Comply with and implement bank policies and procedures, and maintain working knowledge of applicable banking regulations.
• Maintain regular and reliable attendance, punctuality, and personal appearance; communicate clearly through in-person, phone, email, and written correspondence; and comply with applicable banking rules, regulations, and laws, including BSA/AML.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED