Teller I

Great Southern Bank•Affton, MO
•$15 - $16

About The Position

The Teller I provides customer service, makes product referrals, and meets Banking Center Associate Standards. The role processes financial transactions accurately and promptly, maintains the security of assigned cash, balances daily transactions, and verifies cash totals. The teller represents Great Southern Bank professionally, follows bank policies and applicable regulations, and protects confidential customer and facility information. The position is scheduled Monday through Friday from 8:30 AM to 5:00 PM, with a rotating Saturday schedule from 8:45 AM to 12:15 PM. Total hours are 25.

Requirements

  • High school diploma or GED.
  • 0 to 6 months of related experience or training.
  • Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
  • Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
  • Ability to add, subtract, multiply, and divide.

Nice To Haves

  • Prior banking or cash handling experience is preferred.

Responsibilities

  • Represent the bank courteously and professionally, apply the 5 Winning Ways of Customer Service, and meet or exceed Secret Shop score expectations.
  • Maintain basic knowledge of bank services and products, refer customers appropriately, meet referral expectations, and use the CRM program consistently and accurately.
  • Balance daily transactions, verify cash totals, locate cash differences, and ensure differences are documented and reviewed.
  • Process transactions efficiently and accurately while meeting or exceeding POD error expectations.
  • Protect customer account information, security alarm codes, and facility codes; implement bank security procedures and attend annual BSA and Security training.
  • Comply with bank policies and procedures and maintain working knowledge of applicable banking regulations.
  • Maintain reliable attendance, punctuality, and professional appearance; communicate clearly through in-person, phone, email, and written correspondence.
  • Follow company policies and applicable banking rules, regulations, and laws, including BSA/AML requirements.
  • Perform other related duties as required or assigned.
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