Teller I

Centennial Bank•Amarillo, TX

11d

About The Position

The Teller conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to bank growth by promoting and cross-selling bank products and services. The position may require working at an alternative location within the region or market, and availability must be flexible in accordance with the work schedule.

Requirements

High school diploma or GED, plus specialized schooling and/or on-the-job education in a specific skill area.
0–6 months of related experience and/or training.
Cash-handling experience in a business environment.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations.
Basic math skills, including adding, subtracting, multiplying, and dividing, using money and other forms of measurement.
Ability to use common-sense understanding to carry out simple multi-step instructions and handle standardized situations with limited variables.
Basic skills in 10-key, spreadsheets, and word processing/typing.
Ability to regularly lift up to 25 pounds and frequently lift up to 50 pounds.
Ability to perform the described physical activities, including standing, walking, sitting, using hands, reaching, stooping, kneeling, crouching, or crawling, and talking or hearing.
Close vision for computer, equipment, and other duties requiring clear vision within two feet or less.
Maintain a positive, friendly, and professional attitude and appearance.
Flexible availability for the work schedule; may be required to work at an alternative location within the region or market.

Responsibilities

Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Assist customers with inquiries in person or by telephone.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow established limits to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Lift coin bags weighing up to 50 pounds.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with proper scanning of bank documents and proof work.
Exercise judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and maintain flexible availability.
Maintain a positive, friendly, and professional attitude and appearance.
Work at an alternative location within the region or market when required.
Work in a constant state of alertness and in a safe manner.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.