Teller I

Union State Bank • Winfield, KS

7d • Hybrid

About The Position

Ensure prompt, accurate and friendly service to all customers. Perform duties related to a variety of banking transactions at a teller window or drive-up, including deposits, withdrawals, check cashing and other related services, in accordance with Bank policies and procedures. Maintain required amount of cash on hand and balance daily. Cross-sell Bank products and services. This position is an entry level position with less than one-year applicable experience.

Requirements

• High school graduate or equivalent required.
• Cash handling and customer service experience required.
• Ability to communicate, written and verbal, effectively with people both internally and externally.
• High degree of accuracy and attention to detail with the ability to handle multiple tasks and meet deadlines.
• Ability to identify and resolve problems.
• Organizational and time management skills.
• Ability to work with all levels within the organization.
• Basic computer skills to include proficiency in Microsoft products.
• Able to handle confidential information and positively represent the company.
• Cash handling, problem solving, customer focused.
• Fiserv Precision, Microsoft Office Suite, etc.
• Office equipment which includes computer, multi-line phone system, multi-function unit, currency counter, coin counter, coin wrapper, imaging scanner, etc.

Responsibilities

• Service customer accounts by completing required transactions and financial services related transactions such as, but not limited to: filling change orders; accepting deposits; transferring monies; redeeming money orders; cashing checks; accept loan payments; accept new check orders; sell and issue Cashier’s Checks, Money Orders; count and roll coin; band paper currency; open night deposit under dual control, verifying and processing transactions; assist with balancing the ATM and ATM issue resolution; process mail-in deposits.
• Cross-sell products and services to meet or exceed defined goals.
• Refer customers to other bank personnel for specialized or complex customer needs.
• Assist customers with basic product inquiries and service-related issues including, but not limited to: Balancing checkbooks; Stop payment requests; Error resolution requests; Internet Banking questions; Debit/ATM Card questions.
• Understand Federal, State and Union State Bank rules and regulations.
• Acts as a Receptionist
• Answers incoming telephone calls and relay information.
• Greets customers, answer inquiries and direct them to the appropriate individual.
• Perform other duties as may be required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED