Teller I

Centennial Bank•Russellville, AR

20d

About The Position

The Teller I conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The position safeguards assigned bank assets and contributes to the bank’s growth by promoting and cross-selling bank products and services. The role handles customer transactions and inquiries, maintains and balances teller equipment and stations, follows bank safety and account-protection procedures, and completes required compliance training. The teller may be asked to work at an alternative location within the region or market and must be flexible with work-schedule availability.

Requirements

High school diploma or GED.
Equivalent to four years of high school, with particular emphasis on office skills, shop skills, or similar, plus 0 to 6 months of related experience and/or training, or an equivalent combination of education and experience.
Cash-handling experience in a business environment.
Basic math skills, including the ability to perform arithmetic using money and other forms of measurement.
Basic 10-key skills.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations.
Ability to carry out simple multi-step instructions and handle standardized situations with limited variables using common-sense understanding.
Ability to maintain a positive, friendly, and professional attitude and appearance.
Ability to meet the physical requirements, including frequently lifting or moving up to 50 pounds and regularly lifting or moving up to 25 pounds.

Responsibilities

Receive and pay out cash and handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Assist customers with inquiries in person or by telephone.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow limits established to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, Night Drop, and Coin Machine.
Assist with proper scanning of bank documents and proof work.
Use judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and maintain flexibility in schedule availability.
Maintain a positive, friendly, and professional attitude and appearance.
Work at an alternative location within the region or market if required.
Work in a constant state of alertness and in a safe manner.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.