Teller I

Centennial Bank•Russellville, AR

About The Position

The Teller I conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to the bank’s growth by promoting and cross-selling bank products and services. The teller may also cross-train to open basic new consumer accounts and may be required to work at an alternative location within the region or market. A flexible work schedule is required.

Requirements

  • High school diploma or GED.
  • Cash-handling experience in a business environment.
  • Basic math skills, including the ability to perform arithmetic using money and other forms of measurement.
  • Basic 10-key skills.
  • Ability to communicate effectively and respond to questions in person-to-person and small-group situations.
  • Ability to carry out simple multi-step instructions using common-sense understanding and to handle standardized situations with limited variables.
  • Mental alertness and adaptability to office and field-area work routines.
  • Ability to maintain a positive, friendly, and professional attitude and appearance.
  • Ability to lift or move up to 50 pounds frequently and up to 25 pounds regularly.
  • Ability to adhere to a flexible work schedule.

Nice To Haves

  • Spreadsheet and word-processing/typing skills.
  • Equivalent to four years of high school or GED, with emphasis on office skills, shop skills, or related subjects, plus 0 to 6 months of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

  • Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
  • Set up, close, and balance the teller station.
  • Record sales of monetary instruments.
  • Assist customers with inquiries in person or by telephone.
  • Maintain a neat, well-stocked teller area.
  • Cross-sell bank products and services.
  • Follow limits established to protect customer accounts and support bank safety and soundness.
  • Adhere to bank policies and procedures.
  • Assist with balancing the vault, ATM, night drop, and coin machine.
  • Assist with proper scanning of bank documents and proof work.
  • Exercise judgment when applying holds and making check-cashing decisions.
  • Cross-train to be available to open basic new consumer accounts.
  • Adhere to the work schedule and maintain flexibility in availability.
  • Maintain a positive, friendly, and professional attitude and appearance.
  • Work at an alternative location within the region or market when required.
  • Maintain a constant state of alertness and work safely.
  • Complete required BSA/AML and other assigned compliance training.
  • Perform other related duties as required or assigned.
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