Teller I

Great Southern Bank • St Louis, MO

18d

About The Position

Great Southern Bank’s Teller I provides customer service, makes product referrals, and meets Banking Center Associate Standards. The role processes financial transactions accurately and efficiently, maintains the security of assigned cash, balances daily transactions, and verifies cash totals. The Teller represents the bank professionally, protects confidential information, and follows bank security policies, procedures, and applicable banking regulations.

The position is scheduled Monday through Friday from 8:40 AM to 12:00 PM, with total hours of 15–20 per week. Great Southern Bank describes itself as committed to an inclusive workplace and offers reasonable accommodations during the application process and for employees with disabilities.

Requirements

• High school diploma or GED.
• 0 to 6 months of related experience or training.
• Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
• Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
• Ability to add, subtract, multiply, and divide.

Nice To Haves

• Prior banking or cash-handling experience is preferred.

Responsibilities

• Represent the bank in a courteous and professional manner and implement the 5 Winning Ways of Customer Service.
• Meet or exceed Secret Shop score expectations.
• Refer customers to appropriate Great Southern Bank services and products, meet referral expectations, and use the CRM program accurately.
• Balance daily transactions, verify cash totals, locate cash differences, and ensure differences are documented and reviewed.
• Process transactions efficiently and accurately and meet POD error expectations.
• Maintain confidentiality of customer account information, security alarm codes, and facility codes.
• Implement bank security policies and procedures and attend annual BSA and Security training.
• Comply with and implement bank policies and procedures and maintain working knowledge of applicable banking regulations.
• Maintain regular and reliable attendance, punctuality, and professional personal appearance.
• Communicate clearly and efficiently in person and through phone, email, letters, and other correspondence.
• Follow company policies and applicable banking rules, regulations, and laws, including BSA/AML.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED