Teller I

Great Southern Bank • Willard, MO

3d

About The Position

Great Southern Bank is seeking a Teller I to provide customer service, make product referrals, and meet Banking Center Associate Standards. The role involves providing exemplary customer service and processing financial transactions accurately and promptly. The teller is responsible for the security of assigned cash, balancing daily transactions, and verifying cash totals.

The position also requires maintaining customer and facility code confidentiality, following bank security policies, completing annual BSA and Security training, and complying with bank policies, procedures, regulations, and applicable laws, including BSA/AML. The teller must maintain dependable attendance and punctuality, present a professional appearance, and communicate clearly through in-person, telephone, email, and written correspondence. Other related duties may be assigned.

Requirements

• High school diploma or GED.
• 0 to 6 months of related experience or training.
• Regular use of desktop or laptop computers, basic operating systems, and specialized software systems.
• Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
• Ability to add, subtract, multiply, and divide.

Nice To Haves

• Prior banking or cash-handling experience is preferred.

Responsibilities

• Represent the bank courteously and professionally, applying the 5 Winning Ways of Customer Service and meeting or exceeding Secret Shop expectations.
• Maintain basic knowledge of Great Southern Bank services and products, refer customers appropriately, meet referral expectations, and use the CRM program accurately.
• Balance daily transactions, verify cash totals, locate cash differences, and ensure differences are documented and reviewed.
• Process transactions efficiently and accurately while meeting or exceeding POD error expectations.
• Protect the confidentiality of customer account information and facility security codes.
• Implement bank security policies and procedures and attend annual BSA and Security training.
• Comply with bank policies and procedures and maintain working knowledge of applicable banking regulations.
• Maintain regular and reliable attendance, punctuality, and professional appearance.
• Communicate clearly and efficiently in person, by phone, email, letters, and other correspondence.
• Follow applicable banking rules, regulations, and laws, including BSA/AML.
• Perform other related duties as required or assigned.

Benefits

• Great Southern Bank offers career opportunities and advancement across a wide range of disciplines.
• The bank is willing to accommodate reasonable requests during the application process.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED