Teller I

Pinnacle Bank/Bank of Colorado•Omaha, NE

About The Position

Provides quality service and develops long-term customer relationships. Receives and pays money to bank customers while maintaining accurate records of deposits, withdrawals, negotiable instruments, and other bank transactions. The role requires regular and reliable attendance and the ability to work flexible hours, including weekends when the branch is open. The listed schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m., with rotating Saturdays. The description outlines the general nature and level of work for this classification; it is not an exhaustive list of all responsibilities, duties, and required skills.

Requirements

  • High school graduate or equivalent.
  • Complete the courses outlined in the Teller Career Path Guidelines within the 90-day probation period after job acceptance.
  • Knowledge of bank products, policies, and procedures.
  • Knowledge of basic math functions, including addition, subtraction, multiplication, and division.
  • Ability to communicate with clients and co-workers courteously and professionally.
  • Ability to operate computer terminals and printers, a back-counter capture machine, a coin machine, and a copier.
  • Ability to maintain a high level of confidentiality.
  • Ability to demonstrate accuracy and efficiency in a high-paced environment.
  • Ability to function as a team player.

Nice To Haves

  • Knowledge of general banking principles; willingness to participate in educational opportunities.

Responsibilities

  • Greet customers and handle paper and cash transactions, including deposits, withdrawals, check cashing, loan payments, and sales of negotiable instruments.
  • Assist customers with access to safe deposit boxes when necessary.
  • Process mail and night-drop transactions.
  • Maintain required files, including signature cards, the night deposit log, and the mail log.
  • Balance the teller drawer at the end of each shift and complete other necessary wrap-up work.
  • Perform other related duties as assigned by the supervisor.
  • Maintain regular and reliable attendance and work flexible hours, including weekends if the branch is open.
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