Teller I

Great Southern Bank • Overland Park, KS

19d

About The Position

Great Southern Bank is hiring a Teller I to provide customer service, make product referrals, process financial transactions, and meet Banking Center Associate Standards. The teller represents the bank professionally, handles customer transactions accurately and efficiently, and maintains the security and balance of assigned cash. The role also requires protecting confidential information and complying with bank policies, procedures, and applicable banking regulations.

The position requires a high school diploma or GED and 0 to 6 months of related experience or training. Prior banking or cash-handling experience is preferred. The schedule is Monday through Friday, 7:45 a.m. to 5:15 p.m., with rotating Saturdays from 8:45 a.m. to 12:15 p.m., for a total of 40 hours.

Requirements

• High school diploma or GED.
• 0 to 6 months of related experience or training.
• Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
• Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
• Ability to add, subtract, multiply, and divide.
• Ability to meet the physical requirements of the role, including occasional lifting or moving of up to 50 pounds.

Nice To Haves

• Prior banking or cash-handling experience.

Responsibilities

• Represent the bank courteously and professionally, applying the 5 Winning Ways of Customer Service and meeting or exceeding Secret Shop score expectations.
• Maintain basic knowledge of Great Southern Bank services and products, refer customers to appropriate offerings, meet referral expectations, and use the CRM program accurately.
• Balance daily transactions, verify cash totals, locate cash differences, and ensure differences are documented and reviewed.
• Process transactions efficiently and accurately while meeting or exceeding POD error expectations.
• Protect customer account information, security alarm codes, and facility codes; implement bank security policies and procedures and attend annual BSA and Security training.
• Comply with and implement bank policies and procedures and maintain working knowledge of applicable banking regulations.
• Maintain reliable attendance, punctuality, and professional appearance; communicate clearly through in-person, phone, email, letter, and other correspondence.
• Follow company policies and applicable banking rules, regulations, and laws, including BSA/AML requirements.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED