Teller I (Full Time) - Gonzales

PROSPERITY BANK•Gonzales, TX

About The Position

The Teller I performs a range of banking transactions, including processing deposits and loan payments, cashing checks and other negotiable instruments, transferring funds, and selling official checks, money orders, and traveler’s checks. The role also includes verifying and balancing cash, resolving discrepancies, processing credit card cash advances, and promoting the Bank’s products and services while providing courteous, professional customer service. The Teller maintains effective relationships with clients, protects customer information, responds promptly to inquiries, and operates an online teller terminal. The position coordinates with area personnel and management, may assist with staff training or orientation, completes required reports and records, and attends training or meetings that may occur on weekdays, evenings, or Saturdays. Other assigned work may include night drop functions, clerical duties, and maintaining clean, secure work areas. The position has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience and cash handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Ability to perform detailed but straightforward instructions and solve problems involving a few variables.
Ability to perform basic math, including decimals, ratios, and percentages, and to draw and interpret graphs.
Ability to read and understand written material and communicate and write using proper sentence structure and punctuation.

Nice To Haves

Understanding of Bank operations.
Previous Teller experience.
Proficiency or training in the Mentor Program, DNA Standard/UX, required training and webinars in the 90-day plan, CTR/MIL understanding, IVIEW, product knowledge, ATM balancing, WITS/Wires (minimum domestic), risk management, and dual control.

Responsibilities

Represent the Bank courteously and professionally.
Receive and process deposits and loan payments.
Cash checks and other negotiable instruments, examining documents for endorsements and negotiability.
Process transfers between accounts and credit card cash advances.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, promptly detecting and resolving discrepancies.
Follow Teller procedures and compliance requirements, and maintain no more than one proof error within a 30-day period.
Offer and cross-sell Bank products and services to meet customer needs and strengthen client relationships.
Promptly resolve client requests and inquiries and maintain the privacy of customer information.
Operate the online teller terminal.
Assist area personnel and provide training or orientation as needed.
Keep the supervisor informed about area activities, problems, or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, and/or Saturdays.
Perform night drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.