Teller I (Full Time) - Elgin

PROSPERITY BANK•Elgin, TX

About The Position

The Teller I processes customer deposits, withdrawals, loan payments, transfers, negotiable instruments, and other teller transactions while providing courteous service and promoting the bank’s products and services. The role operates an online teller terminal, balances cash daily, resolves discrepancies, follows teller and compliance procedures, and protects customer information. It also includes related clerical work, night-drop functions when assigned, maintaining a clean and secure work area, assisting colleagues, and attending required meetings and training. This position has no supervisory responsibilities.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience and cash-handling experience.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math and typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
  • Ability to apply common sense to detailed but straightforward instructions and solve problems involving a few concrete variables in standardized situations.
  • Ability to apply fractions, percentages, ratios, and proportions to practical situations.
  • Ability to meet teller performance standards, including no more than one proof error within a 30-day period.

Nice To Haves

  • Previous Teller experience.
  • Understanding of bank operations.

Responsibilities

  • Process deposits, withdrawals, loan payments, account transfers, credit card cash advances, and other teller transactions.
  • Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
  • Sell traveler’s checks, official checks, money orders, and other bank products and services.
  • Verify and balance cash daily, maintain balancing records, and promptly detect and resolve discrepancies.
  • Follow teller procedures and compliance requirements, including maintaining customer privacy.
  • Provide courteous, professional customer service and promptly resolve client requests and inquiries.
  • Operate the online teller terminal and related business equipment.
  • Build and maintain effective professional relationships with clients, coworkers, and management.
  • Assist area personnel and provide training or orientation as needed.
  • Keep the supervisor informed of area activities, problems, or concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings and training classes, which may occur on weekdays, evenings, or Saturdays.
  • Perform night-drop functions and related clerical duties as assigned.
  • Keep work areas clean, secure, and well maintained.
  • Maintain the bank’s professional reputation and identify opportunities to develop customer relationships.
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