Teller I (Full Time) - Gonzales

PROSPERITY BANK•Gonzales, TX

About The Position

The Teller I performs banking transactions and related functions accurately and efficiently while promoting the Bank’s products and services and providing excellent customer service. Responsibilities include processing deposits, withdrawals, loan payments, account transfers, cash advances, and negotiable instruments; selling official checks, money orders, and traveler’s checks; and balancing cash. The role follows teller procedures and compliance requirements, protects customer information, and maintains courteous and professional relationships with clients and coworkers. The position also includes related clerical work, night-drop functions when assigned, training support, and maintaining a clean, secure work area. This role has no supervisory responsibilities.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience, including cash handling.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math and typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
  • Ability to apply common-sense reasoning to detailed but uninvolved instructions and problems involving a few variables.
  • Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
  • Ability to read and understand written material and communicate and write effectively in complex sentences.
  • Ability to perform sedentary work, sit most of the time, and occasionally exert up to 10 to 25 pounds of force.
  • Talking, average hearing and visual ability, finger dexterity, and repetitive wrist, hand, or finger movements are required.

Nice To Haves

  • Understanding of Bank operations.
  • Previous Teller experience.

Responsibilities

  • Receive and process deposits and loan payments.
  • Cash checks and other negotiable instruments; examine documents for endorsements and negotiability.
  • Process transfers between accounts and credit card cash advances.
  • Sell traveler’s checks, official checks, and money orders.
  • Verify and balance cash daily, promptly detecting and resolving discrepancies.
  • Promote Bank products and services to meet customer needs and strengthen relationships.
  • Follow teller procedures and comply with applicable requirements.
  • Represent the Bank courteously and professionally, promptly resolving client requests and inquiries.
  • Operate the online teller terminal and maintain the privacy of customer information.
  • Coordinate with area personnel and management; assist staff as needed and support training or orientation when required.
  • Keep the supervisor informed of area activities and concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings and training classes, which may occur on weekdays, evenings, and/or Saturdays.
  • Perform night-drop functions and related clerical duties as assigned.
  • Ensure work areas are clean, secure, and well maintained.
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