Teller I (Full Time) - Elgin

PROSPERITY BANK•Elgin, TX

About The Position

The Teller I performs banking transactions accurately and efficiently, including processing deposits, withdrawals, loan payments, account transfers, and negotiable instruments. The role verifies and balances cash, resolves discrepancies, follows teller procedures and compliance requirements, and promotes bank products and services while providing professional customer service. The position also maintains customer privacy, responds promptly to client inquiries, operates an online teller terminal, and coordinates with branch personnel and management. Additional duties may include training or orientation assistance, night-drop functions, clerical work, and keeping work areas clean, secure, and maintained. This role has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience and cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to understand and apply fractions, percentages, ratios, and proportions to practical situations.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to follow detailed but uncomplicated written or oral instructions and address problems involving a few concrete variables in standardized situations.

Nice To Haves

Understanding of bank operations.
Previous teller experience.

Responsibilities

Represent the bank courteously and professionally while processing teller transactions accurately and efficiently.
Receive and process deposits and loan payments; cash checks and other negotiable instruments; examine documents for endorsements and negotiability; and process account transfers.
Sell traveler’s checks, official checks, and money orders, and process credit card cash advances.
Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
Follow teller procedures and compliance requirements, including maintaining no more than one proof error within a 30-day period.
Offer and cross-sell bank products and services to meet customer needs and strengthen client relationships.
Resolve client requests and inquiries promptly, maintain customer privacy, and uphold the bank’s quality and professional reputation.
Operate the online teller terminal and complete required reports and records accurately and promptly.
Coordinate with area personnel and management, assist staff as needed, and assist with training or orientation when required.
Keep the supervisor informed of area activities, problems, and concerns.
Attend meetings and training classes that may occur on weekdays, evenings, or Saturdays.
Perform night-drop functions and related clerical duties as assigned, and keep work areas clean, secure, and well maintained.