Teller I

Centennial Bank•Amarillo, TX

About The Position

The Teller conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The position safeguards assigned bank assets and contributes to the bank's growth by promoting and cross-selling bank products and services. The role includes handling customer transactions and inquiries, balancing teller resources, following bank policies and established limits, and completing required compliance training. The employee may be required to work at an alternative location within the region or market and must be flexible in availability for the work schedule.

Requirements

High school diploma or GED.
Zero to six months of related experience and/or training.
Cash-handling experience in a business environment.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations.
Basic math skills, including adding, subtracting, multiplying, and dividing, including with money and other measurements.
Ability to use common-sense understanding to carry out simple multi-step instructions and handle standardized situations with limited variables.
Basic 10-key, spreadsheet, and word-processing/typing skills.
Ability to maintain a positive, friendly, and professional attitude and appearance.
Ability to lift coin bags up to 50 pounds; the role regularly requires lifting up to 25 pounds and frequently up to 50 pounds.
Ability to meet the role's physical demands, including regularly standing, walking, sitting, using hands, reaching, and frequently stooping, kneeling, crouching, or crawling.
Close vision for computer, equipment, and other duties requiring clear vision within two feet or less.
Flexible availability for the work schedule.

Responsibilities

Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Assist customers with inquiries in person or by telephone.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow limits established to protect customer accounts and ensure bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with proper scanning of bank documents and proof work.
Exercise judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and maintain flexibility in availability.
Maintain a positive, friendly, and professional attitude and appearance.
Work at an alternative location within the region or market if required.
Remain alert and work safely.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.