Teller I

Great Southern Bank•Affton, MO

About The Position

Great Southern Bank is seeking a Teller I to provide customer service, refer customers to appropriate products and services, and meet Banking Center Associate Standards. The role processes financial transactions accurately and efficiently, safeguards assigned cash, balances daily transactions, and verifies cash totals. It also requires maintaining customer and facility confidentiality and following bank security policies, procedures, and applicable banking regulations. The position requires regular, reliable attendance and clear communication in person and through phone, email, letters, and other correspondence. The employee must adhere to company policies and applicable banking rules, regulations, and laws, including BSA/AML, and may perform other related duties as assigned. The schedule is Monday through Friday, 8:00 AM to 5:15 PM, with rotating Saturdays from 9:00 AM to 12:00 PM; total hours are 25.

Requirements

High school diploma or GED.
0 to 6 months of related experience or training.
Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
Ability to add, subtract, multiply, and divide.
Ability to meet the physical requirements of the role, including occasional lifting or moving of up to 50 pounds.

Nice To Haves

Prior banking or cash-handling experience is preferred.

Responsibilities

Represent the bank courteously and professionally, applying the 5 Winning Ways of Customer Service and meeting or exceeding Secret Shop expectations.
Understand bank services and products, refer customers appropriately, meet or exceed referral expectations, and use the CRM program accurately.
Balance daily transactions, verify cash totals, locate cash differences, and ensure differences are documented and reviewed.
Process financial transactions efficiently and accurately, meeting or exceeding POD error expectations.
Protect customer account information, security alarm codes, and facility codes; implement bank security policies and procedures and attend annual BSA and Security training.
Comply with and implement bank policies and procedures and maintain working knowledge of applicable banking regulations.
Maintain regular and reliable attendance, punctuality, and professional appearance.
Communicate clearly and efficiently through in-person, telephone, email, letter, and other correspondence.
Follow company policies and applicable banking rules, regulations, and laws, including BSA/AML.
Perform other related duties as required or assigned.