Teller I

Great Southern Bank • Nixa, MO

25d • $15 - $15 • Onsite

About The Position

The Teller I provides customer service and product referrals while meeting Banking Center Associate Standards. The role delivers exemplary customer service, processes financial transactions accurately and promptly, and safeguards assigned cash by balancing daily transactions, verifying cash totals, and documenting and resolving cash differences. The Teller represents Great Southern Bank professionally, refers customers to suitable services and products, and uses the bank’s CRM system. The role also maintains the confidentiality of customer information and security codes, follows bank security policies and procedures, completes required annual BSA and Security training, and complies with bank policies, procedures, and applicable regulations.

Requirements

• High school diploma or GED.
• 0 to 6 months of related experience or training.
• Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
• Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
• Ability to add, subtract, multiply, and divide.

Nice To Haves

• Prior banking or cash handling experience.

Responsibilities

• Represent the bank courteously and professionally, apply the 5 Winning Ways of Customer Service, and meet or exceed Secret Shop score expectations.
• Maintain basic knowledge of bank services and products, make appropriate customer referrals, meet or exceed referral expectations, and use the CRM program accurately.
• Balance daily transactions, verify cash totals, locate cash differences, and ensure differences are documented and reviewed.
• Process transactions efficiently and accurately and meet or exceed POD error expectations.
• Protect confidential customer account information and facility security codes, follow bank security policies and procedures, and attend annual BSA and Security training.
• Comply with bank policies and procedures and maintain working knowledge of applicable banking regulations.
• Maintain reliable attendance, punctuality, and professional appearance; communicate clearly through in-person, phone, email, and written correspondence.
• Follow applicable banking rules, regulations, and laws, including BSA/AML requirements.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED