Teller I (PT)
About The Position
The Teller I provides welcoming, professional customer service and efficiently processes routine banking transactions while building customer relationships, identifying financial needs, and recommending banking solutions. The role involves maintaining and balancing a cash drawer, helping meet banking center and individual referral goals, and following banking regulations, internal controls, risk controls, and loss-prevention procedures. The position may involve cross-training in other departments and rotating between banking centers as business needs require. The Teller I reports to the Service Manager and does not oversee other positions.
Requirements
- High school diploma or GED.
- Prior cash-handling experience.
- Bilingual fluency in English and Spanish.
- Ability to retain, recall, and consistently apply detailed procedural information.
- Strong attention to detail and ability to maintain focus during repetitive, regulated tasks.
- Ability to follow multi-step processes and exercise judgment within established guidelines.
- Reliability, accountability, and integrity when handling cash and confidential information.
- Availability to work flexible scheduled hours Monday through Friday and participate in a Saturday rotation; hours fluctuate according to business needs.
Responsibilities
- Provide a welcoming environment and communicate professionally and effectively with customers and team members.
- Deliver exceptional customer service and contribute to identifying customer needs and recommending banking solutions.
- Perform routine teller transactions, including deposits, withdrawals, transfers, loan payments, check cashing, endorsement verification, Reg CC holds, and cash advances.
- Maintain and balance the cash drawer by accounting for cash assigned, received, and disbursed.
- Contribute to banking center goals and individual referral goals.
- Follow applicable teller-operation rules, regulations, internal audit controls, and bank policies and procedures.
- Maintain knowledge of risk controls and loss prevention, and report suspicious or unusual customer activity according to bank policy.
- Comply with applicable federal and state laws and requirements, including BSA, OFAC, the USA Patriot Act, CIP, and AML.
- Attend mandatory job-specific and other bank training, including online regulatory compliance courses.
- Perform other related duties as assigned, including cross-training or rotating between banking centers as needed.
- Be encouraged to volunteer for bank-sponsored, civic, charitable, and community events.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
