Teller I

Centennial Bank•Batesville, AR

11d

About The Position

The Teller I conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The position safeguards assigned bank assets and contributes to the bank’s growth by promoting and cross-selling its products and services. The role handles cash and negotiable items, assists customers in person and by telephone, and maintains teller stations and related banking operations. The Teller I follows bank policies, account-protection limits, and compliance requirements, and may cross-train to open basic consumer accounts. Work may be assigned at an alternative location within the region or market, and schedule availability must be flexible.

Requirements

High school diploma or GED, or equivalent education and experience.
0 to 6 months of related experience and/or training, or an equivalent combination of education and experience.
Cash-handling experience in a business environment.
Basic math skills, including arithmetic using money and other forms of measurement.
Basic 10-key skills.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations.
Ability to carry out simple multi-step instructions and handle standardized situations with limited variables.
Ability to maintain a positive, friendly, and professional attitude and appearance.
Ability to lift or move coin bags up to 50 pounds.
Ability to maintain flexible schedule availability and work at an alternative regional or market location when required.
Basic spreadsheet and word-processing/typing skills.

Responsibilities

Receive and pay out cash and handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Assist customers with inquiries in person or by telephone.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow established limits to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with scanning bank documents and proof work.
Exercise judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and maintain flexible availability.
Maintain a positive, friendly, and professional attitude and appearance.
Work at an alternative location within the region or market when required.
Remain alert and work safely.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.