Teller I - Chilton County

MARION COMMUNITY BANK•Maplesville, AL

25d•Onsite

About The Position

The Teller I handles customer transactions and supports branch operations in Maplesville, Alabama. The role provides customer service in accordance with the bank’s MCB PROMISE, policies, and procedures, while developing product knowledge and identifying customer needs. The Teller I also supports teammates, bank initiatives, and personal and professional development.

Requirements

Generally 0–2 years of experience.

Responsibilities

Process customer deposits and withdrawals, checking identification and verifying signatures.
Issue money orders and accurately record transactions in the log book.
Buy and sell money from the vault.
Open mail and process transactions.
Process night drop deposits.
Prepare and verify vault shipments.
Complete Currency Transaction Report forms when necessary.
Accept customer loan and safety deposit box payments.
Assist customers with debit card reorders and online banking password resets.
Process cash advances.
Review daily cash items and general ledger reports.
Prepare the daily teller balancing report.
Assist the Relationship Banker with administrative duties as needed.
Handle customer transactions efficiently, accurately, and in accordance with bank policies and procedures.
Answer telephone calls using MCB protocol and warmly transfer calls when necessary.
Develop knowledge of bank products, identify customer needs, and present solutions.
Support bank initiatives and maintain supportive relationships with branch and interdepartmental teammates.
Complete assigned training by required deadlines.
Seek personal and professional development and maintain a growth mindset.
Perform other duties as assigned.