Teller I

Great Southern Bank•St. Louis, MO
•$15 - $16

About The Position

The Teller I provides customer service and processes financial transactions accurately and efficiently. The role includes referring customers to appropriate bank products and services, maintaining security of assigned cash, balancing daily transactions, and verifying cash totals. The teller is expected to represent the bank courteously and professionally, follow customer service standards, maintain confidentiality, and comply with bank policies, procedures, and applicable banking regulations. The position requires regular and reliable attendance, punctuality, and professional appearance, along with clear communication in person and through phone, email, letters, and other correspondence. The schedule is Monday through Friday, 8:40 AM to 12:00 PM, for 15–20 total hours.

Requirements

  • High school diploma or GED.
  • 0 to 6 months of related experience or training.
  • Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
  • Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
  • Ability to add, subtract, multiply, and divide.
  • Clear and efficient communication skills.
  • Ability to comply with banking rules, regulations, and laws, including BSA/AML.

Nice To Haves

  • Prior banking or cash handling experience is preferred.

Responsibilities

  • Represent the bank courteously and professionally and follow its customer service standards.
  • Refer customers to appropriate bank services and products and use the CRM program accurately.
  • Balance daily transactions, verify cash totals, locate cash differences, and ensure differences are documented and reviewed.
  • Process transactions efficiently and accurately.
  • Protect confidential customer account information and security codes; implement security policies and attend annual BSA and Security training.
  • Comply with bank policies and procedures and maintain working knowledge of applicable banking regulations.
  • Maintain regular and reliable attendance, punctuality, and professional appearance; communicate clearly through in-person, phone, email, and written correspondence.
  • Perform other related duties as required or assigned.
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