Teller I

WeStreet Credit Union•Owasso, OK

About The Position

The Teller I position involves processing member paying and receiving transactions, promoting Credit Union products and services, and maintaining a thorough knowledge of these offerings. The role requires actively participating in branch and credit union goals, setting and meeting personal goals in partnership with management, and preventing loss to the credit union. Adherence to operational policies, procedures, and the Employee Handbook is essential, as is compliance with applicable laws and regulations such as the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Requirements

  • Thorough knowledge and understanding of Credit Union products and services.
  • Ability to fluently converse about products and services with members and guests.
  • Ability to set and meet personal goals in partnership with manager(s).
  • Ability to initiate transparent, regular dialogue around performance and expectations with manager.
  • Ability to prevent loss to the credit union.
  • Adherence to established credit union operational policies and procedures.
  • Adherence to guidelines per the Employee Handbook.
  • Willingness to perform other duties as needed and/or assigned.
  • Compliance with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Nice To Haves

  • Embody the Credit Union’s core values of Trust, Integrity, Teamwork and Making a Difference.
  • Ensure that new employees understand and embrace these core values.
  • Identify member needs through building rapport with members or potential members.
  • Actively participate in the branch and credit union goals and objectives.

Responsibilities

  • Embody the Credit Union’s core values of Trust, Integrity, Teamwork and Making a Difference and ensure that new employees understand and embrace these core values.
  • Process member paying and receiving transactions and promote Credit Union products and services to members and potential members by identifying their needs through building rapport with the members or potential members.
  • Maintain a thorough knowledge and understanding of our products and services and be able to fluently converse about them with members and guests.
  • Actively participate in the branch and credit union goals and objectives.
  • Set and meet personal goals in partnership with manager(s).
  • Initiate transparent, regular dialogue around performance and expectations with manager.
  • Prevent loss to the credit union.
  • Follow established credit union operational policies and procedures.
  • Respect and adhere to guidelines per the Employee Handbook.
  • Willingly and enthusiastically perform other duties as needed and/or assigned.
  • Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
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