Teller I

Centennial Bank•Tahoka, TX

20d

About The Position

The Teller I conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to the bank’s growth by promoting and cross-selling bank products and services. The teller assists customers in person and by telephone, follows bank policies and procedures, and completes required BSA/AML and other compliance training. The position involves working at a teller station and may require working at an alternative location within the region or market. Work requires a flexible schedule and adherence to the assigned work schedule. The work environment typically has moderate noise, and the job includes periods of standing, walking, and handling or lifting items, including coin bags up to 50 pounds.

Requirements

High school diploma or GED.
Cash-handling experience in a business environment.
Basic math skills, including the ability to perform arithmetic using money and other forms of measurement.
Basic 10-key skills.
Ability to effectively communicate information and respond to questions in person-to-person and small-group situations.
Ability to carry out simple multi-step instructions using common-sense understanding and to handle standardized situations with limited variables.
Mental alertness and adaptability to office and field-area work routines.
Ability to perform the essential duties satisfactorily, including frequent lifting or moving of up to 50 pounds and regular lifting or moving of up to 25 pounds.
Ability to maintain a positive, friendly, and professional attitude and appearance.
Basic spreadsheet and word-processing/typing skills.

Responsibilities

Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Assist customers with inquiries in person or by telephone.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow limits established to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with scanning bank documents and proof work.
Exercise judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and maintain flexible availability.
Maintain a positive, friendly, and professional attitude and appearance.
Work at an alternative location within the region or market if required.
Maintain alertness and work safely.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.