TELLER I

Fox Communities Credit Union•Green Bay, WI
•Onsite

About The Position

Fox Communities Credit Union is hiring a full-time Teller at its Ashland Avenue branch in Green Bay. The Teller creates a positive first impression, builds strong member relationships, processes member transactions, and assists with account maintenance and problem resolution. The role involves promoting the credit union’s mission, purpose, vision, and values; handling transactions confidentially, accurately, and efficiently; and identifying member needs, educating members, suggesting products and services, and referring members to other representatives when appropriate. Fox Communities Credit Union is a community-based, member-owned financial institution with more than $3 billion in assets, more than 130,000 members, and over 20 locations. It describes its culture as a team-oriented environment focused on member service and results.

Requirements

  • Excellent attention to detail.
  • Excellent written and verbal communication skills.
  • Flexible availability, including rotating Saturdays.
  • Working knowledge of computers.
  • Ten-key data entry skills.
  • Passion for member/customer service and ability to thrive in a team- and results-oriented environment.

Nice To Haves

  • One to twelve months of similar or related experience.
  • Previous cash handling or teller experience.
  • Knowledge of credit union products and services.
  • Ability to speak and translate fluently in Spanish and English.

Responsibilities

  • Promote and uphold Fox Communities Credit Union’s Mission, Purpose, Vision, and Values.
  • Process basic and advanced member transactions and account maintenance confidentially, accurately, and efficiently.
  • Assist members with problem resolution.
  • Build member relationships by identifying needs, providing education, and suggesting products and services.
  • Direct members to other credit union representatives as appropriate.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) with Roth and Traditional options, including company contributions and a match
  • Paid time off
  • Caregiver leave
  • Paid Volunteer Time Off
  • Competitive salary
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