Teller I

Landmark Credit Union•Mequon, WI

22d

About The Position

Performs transactional duties to serve members by receiving or paying out funds accurately and providing cash receipt and payment services in accordance with credit union policies and procedures. Presents and explains basic credit union products and services to members, and represents the credit union in a positive and professional manner. This is a 40-hour-per-week position requiring weekday shifts and every other Saturday. Branch hours are Monday through Thursday, 8:30 AM to 5:30 PM; Friday, 8:30 AM to 6:00 PM; and Saturday, 9:00 AM to 1:00 PM.

Requirements

High school diploma or equivalent.
Previous work experience with cash handling or customer service is preferred.
Excellent verbal and written communication skills, problem-solving skills, and organizational skills.
Ability to work independently and within deadlines.
Experience with, or ability to gain proficiency in, all programs and systems used for the job.
Ability to develop a thorough understanding of company policies and procedures relevant to the position and comply with company policies, procedures, and job-related state and federal laws and regulations.
Ability to stand for long periods of time.

Nice To Haves

Previous work experience with cash handling or customer service.

Responsibilities

Provide friendly, courteous, and prompt teller and related services, maintaining a balanced cash drawer daily.
Cross-sell other member services.
Process mail deposits and withdrawals.
May assist in balancing the ATM if that work is not performed by an outside source.
May train to perform opening and closing duties with a manager on site.
May train to verify checks for other tellers.
May train to perform overrides.
May be cross-trained to help in other positions within the branch.
May be required to attend training at headquarters or an off-site location.
Perform other duties as assigned.
Receive and pay out funds accurately in accordance with credit union policies and procedures.
Present and explain basic credit union products and services to members.
Represent the credit union in a positive and professional manner.