Teller I

Merchants National Bank • Batavia, OH

12d

About The Position

The Teller I provides quality customer service while promoting and cross-selling a broad variety of bank products and services. The role processes transactions for individual and commercial checking and savings accounts, time deposits, loans, club accounts, and safe deposit boxes. It also provides additional banking services, including cashing checks, processing money orders, cashier’s checks, and check orders, and counting currency and coin.

The Teller I uses Branch capture to scan items into the Bank’s mainframe, maintains and balances a cash drawer, balances and services the automatic teller machine, and assists with night deposits. The position manages vault operations, including ordering, balancing, and maintaining appropriate cash levels. It also maintains required records, reports, and reconciliations to support efficient customer service operations and audit compliance.

Requirements

• High school diploma or equivalent.
• Ability to effectively use a computer and other standard office equipment.
• Ability to communicate effectively orally and in writing.
• Ability to perform basic math problems.
• Friendly, courteous, and professional demeanor.
• Customer service and cash-handling skills.

Responsibilities

• Provide quality customer service and promote and cross-sell bank products and services.
• Process transactions for individual and commercial checking and savings accounts, time deposits, loans, club accounts, and safe deposit boxes.
• Use Branch capture to scan items into the Bank’s mainframe.
• Provide services such as cashing checks, processing money orders, cashier’s checks and check orders, and counting currency and coin.
• Maintain and balance the cash drawer; balance and service the automatic teller machine; and assist with night deposits.
• Manage vault operations, including ordering, balancing, and maintaining cash at appropriate levels.
• Maintain required records, reports, and reconciliations to support efficient customer service operations and audit compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED