Teller I

Centennial Bank•Morrilton, AR

About The Position

The Teller I conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to the bank’s growth by promoting and cross-selling its products and services. The teller handles cash and negotiable items, maintains and balances their teller station, assists customers, and supports related operational tasks. The position requires flexibility in work scheduling and may require work at an alternative location within the region or market.

Requirements

High school diploma or GED.
Zero to six months of related experience and/or training, or an equivalent combination of education and experience.
Cash-handling experience in a business environment.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations.
Basic math skills, including the ability to add, subtract, multiply, and divide using money and other forms of measurement.
Basic 10-key skills.
Ability to carry out simple, multi-step instructions and handle standardized situations with limited variables.
Ability to maintain a positive, friendly, and professional attitude and appearance.
Ability to lift coin bags up to 50 pounds; the physical requirements also include frequent lifting or moving of up to 50 pounds and regular lifting or moving of up to 25 pounds.
Ability to perform the described physical activities, including standing, walking, sitting, handling objects, reaching, and frequently stooping, kneeling, crouching, or crawling.

Responsibilities

Receive and pay out cash and handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Assist customers with inquiries in person or by telephone.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow established limits to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with scanning bank documents and proof work.
Exercise judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and maintain flexibility in availability.
Maintain a positive, friendly, and professional attitude and appearance.
Work at an alternative location within the region or market if required.
Maintain alertness and work safely.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.