Teller I

Centennial Bank•Conway, AR

12d

About The Position

The Teller conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The position safeguards assigned bank assets and contributes to bank growth by promoting and cross-selling bank products and services. The Teller has no supervisory responsibilities and may be required to work at an alternative location within the region or market.

Requirements

High school diploma or GED, plus specialized schooling and/or on-the-job education in a specific skill area.
0–6 months of related experience and/or training.
Cash-handling experience in a business environment.
Basic math skills, including the ability to add, subtract, multiply, and divide using money and other forms of measurement.
Basic 10-key skills.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations.
Ability to follow simple, multi-step instructions using common-sense understanding and to handle standardized situations with limited variables.
Ability to maintain a positive, friendly, and professional attitude and appearance.
Ability to regularly lift up to 25 pounds and frequently lift up to 50 pounds.
Ability to meet the physical demands of regularly standing, walking, sitting, using hands, reaching, and continuously talking or hearing; frequent stooping, kneeling, crouching, or crawling.
Close vision for computer use, equipment, or other duties requiring clear vision within two feet or less.

Responsibilities

Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Assist customers with inquiries in person or by telephone.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow established limits to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Properly scan bank documents and proof work.
Exercise judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and maintain flexibility in availability.
Maintain a positive, friendly, and professional attitude and appearance.
Work in a constant state of alertness and in a safe manner.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.