Teller I

First Financial Bank

10d•Onsite

About The Position

The Teller I processes financial transactions accurately and promptly while providing excellent customer service and prioritizing client needs. The role requires adherence to bank policies and procedures, professional communication with clients and colleagues, and an understanding of banking products, services, systems, and procedures. The Teller participates in job-specific and other bank training, including customer service training, and complies with BSA, AML, and other bank requirements. The position supports the organization’s Customer Service First program and values. Periodic travel to Abilene or other bank regions for training is required. Saturday and holiday hours may be required depending on branch operating hours. The position may be mentally and physically stressful, involves standing for most of the workday, and may require lifting, carrying, or moving currency and coin weighing up to 60 pounds.

Requirements

High school diploma or GED.
A self-starting team player.
One of the following: a bachelor’s degree, six months of previous teller experience within the financial institution industry, or six months of cash-handling experience, including balancing a cash drawer, in a retail customer service environment.
Ability to maintain a high level of confidentiality.
Computer proficiency and familiarity with Microsoft programs.
Strong written and oral communication skills.
Comfort working in a fast-paced environment with frequent interruptions and little to no supervision.
Ability to stand for most of the workday and lift, carry, or move currency and coin weighing up to 60 pounds.
Ability to work flexible and/or extended hours as business requires.
Ability to travel periodically for training.
May be required to work Saturdays and holidays, depending on branch operating hours.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Process financial transactions promptly and accurately.
Adhere to bank policies and procedures.
Prioritize client demands and provide impeccable customer service.
Communicate professionally with clients and colleagues.
Maintain an understanding of banking products and services, company systems, and procedures.
Participate in job-specific training and bank training programs, including customer service training.
Comply with BSA, AML, and other bank policies and procedures.
Participate in the Customer Service First program and support organizational values and established procedures.
Travel periodically to Abilene or other bank regions for training.
Perform other duties as assigned.