Teller Float
About The Position
The Teller Float supports Gulf Winds’ branch operations and strategic goals by building member relationships and providing exceptional service. The role accurately processes member financial transactions, including cash and negotiable instruments, and educates members about credit union products and services to support their financial well-being. The position includes an incentive program that provides the opportunity to earn additional compensation beyond hourly pay. The starting pay is $16 per hour. This is a regional float position. The employee works at different branch locations within the region as needed to support business operations, staffing coverage, and member service. As full-time teller positions become available, the employee will be placed in the vacant position at the corresponding location. The role requires dependable attendance, accurate transaction processing, professional and friendly service, and compliance with applicable regulations and policies. Employees normally work between 8:00 a.m. and 5:00 p.m.; some nights and/or weekends are required. Travel to branches other than the assigned location may be necessary. The position requires the ability to lift 50 pounds or more, including paper supplies and full coin bags.
Requirements
- High school education or GED.
- Good attention to detail when handling numbers and names.
- Ability to use a ten-key calculator and type on a computer keyboard by touch.
- Ability to read, write, comprehend, and speak English clearly.
- Ability to lift 50 pounds or more, including paper supplies and full coin bags.
- Ability to adhere to safety rules and regulations.
- Some nights and/or weekends are required; normal work hours are generally between 8:00 a.m. and 5:00 p.m.
- Ability to travel to branches other than the assigned location as needed.
Nice To Haves
- At least six months of cash-handling or related experience is preferred.
Responsibilities
- Receive and process member financial transactions, including deposits, withdrawals, and loan payments.
- Sell money orders and travelers checks to members; redeem bonds for members and non-members; process credit card cash advances for members and non-members; and transfer amounts from member accounts as directed.
- Welcome members, provide information and education about credit union services and products, and direct members to the appropriate department.
- Balance the cash drawer and daily transactions.
- Comply with applicable regulations and policies, including BSA, OFAC, and Physical Security requirements.
- Provide friendly, professional, personal service to customers and associates.
- Accurately post transactions according to Gulf Winds guidelines and troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.
- Proactively identify appropriate products and services that may benefit members.
- Maintain dependable attendance and punctuality, as well as a professional work environment and businesslike appearance.
- Perform other job-related duties as assigned.
Benefits
- 11.5 paid federal holidays
- Paid time off starting at 18 days for new hires
- 16 hours of paid volunteer time
- Competitively priced medical insurance
- Dental and vision coverage with 100% of individual premiums paid by Gulf Winds
- Employer-paid life insurance
- Short-term disability coverage
- 401(k) with company match
- Employer-funded pension plan
- Flexible spending accounts
- Tuition reimbursement
- Wellness programs
- Incentive program offering the opportunity to earn additional compensation
- Professional development opportunities
- Consistent coaching and opportunities to improve performance
- Opportunity to participate in cross-functional projects
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
