Teller CSR

Pendleton Community Bank•Mt Hope, WV

About The Position

The Teller/CSR at the Mount Hope office processes deposits, withdrawals, and payments professionally and courteously in accordance with established guidelines. The role also involves opening new accounts, servicing and maintaining existing accounts, assisting with safe deposit box entries, responding to customer inquiries, answering and directing calls, cross-selling products, and resolving customer concerns while remaining attentive to customer needs. Pendleton Community Bank is an equal opportunity employer and makes employment decisions based on merit and business needs. As a federal contractor, the bank accepts priority referrals of protected veterans for its openings.

Requirements

  • High school diploma or equivalent.
  • Excellent time management skills and attention to detail.
  • Good verbal and written communication skills and strong interpersonal skills.
  • Ability to work independently and complete projects using a team approach.
  • Basic computer skills.
  • Ability to handle multiple tasks.
  • Community bank experience is preferred but not required.
  • Cash-handling experience is preferred.

Nice To Haves

  • Experience in a community bank environment.
  • Cash-handling experience.

Responsibilities

  • Process deposits, withdrawals, and payments professionally and courteously according to established guidelines.
  • Open new accounts and provide service and maintenance for existing accounts.
  • Assist with safe deposit box entries.
  • Answer internal and external customer inquiries, and answer and direct calls.
  • Cross-sell products.
  • Resolve customer concerns while being attentive and alert to customer needs.
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