Teller CSR

Pendleton Community Bank, Inc • Mt Hope, WV

10d • $17 - $19

About The Position

The Teller/CSR works at the Mount Hope Office and provides courteous, professional customer service while processing deposits, withdrawals, and payments according to established guidelines. The role also involves opening new accounts, servicing and maintaining existing accounts, assisting with safe deposit box entries, responding to customer inquiries, answering and directing calls, cross-selling products, and resolving customer concerns. The employee is expected to remain attentive and alert to customer needs.

Requirements

• High school diploma or equivalent.
• Excellent time-management skills and attention to detail.
• Good verbal and written communication skills and strong interpersonal skills.
• Ability to work independently and complete projects using a team approach.
• Basic computer skills.
• Ability to handle multiple tasks.

Nice To Haves

• Experience in a community bank environment (preferred, not required).
• Cash-handling experience (preferred).

Responsibilities

• Process deposits, withdrawals, and payments professionally and courteously according to established guidelines.
• Open new accounts and provide service and maintenance for existing accounts.
• Assist with safe deposit box entries.
• Answer internal and external customer inquiries.
• Answer and direct calls.
• Cross-sell products.
• Resolve customer concerns while remaining attentive to customer needs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED