Part-Time Teller/Banker (Springville)

Security Service Federal Credit Union•Springville, UT

About The Position

As a Teller/Banker, you will be one of the first representatives members encounter and will serve as an expert and advocate for Security Service products and services. You will build long-lasting member relationships by promoting products such as checking and savings accounts, loans, credit cards, and insurance services, offering only those that meet members’ needs and support their financial success. This is a universal-service role, cross-trained in both teller and banker functions. You will support the credit union’s goals by meeting sales targets, identifying cross-selling opportunities, and educating members about digital services. The organization describes a defined career path for member service roles and notes that many branch and assistant branch managers began as Teller/Bankers. Other job-related duties may be assigned to support the organization’s vision, purpose, and values.

Requirements

High school diploma or equivalent.
At least one year of direct banking experience, or two to three years of relevant experience in cash handling, customer service, and sales, or comparable skills.
Customer-centric attitude and focus on delivering positive member experiences while maintaining strict confidentiality.
Excellent interpersonal and communication skills.
Goal-driven mindset.
Proficiency with computer software, including Excel, Word, and Outlook.
Strong attention to detail and organizational skills.
Ability to focus in a fast-paced environment.
Ability to maintain a flexible schedule during normal business hours.
If required to register as a Mortgage Loan Originator, ability to complete registration within 180 days of request, maintain active registration, meet S.A.F.E. Act requirements, and pass required background checks.

Responsibilities

Deliver a positive first impression and excellent service to credit union members.
Learn and advocate for Security Service products and services.
Build and maintain long-term member relationships.
Promote checking and savings accounts, loans, credit cards, insurance services, and other relevant offerings.
Offer products and services that meet members’ needs and support their financial success.
Meet sales goals and proactively identify cross-selling opportunities.
Educate members about available digital services.
Provide universal service by performing both teller and banker functions after cross-training.
Complete other job-related duties that support the organization’s vision, purpose, and values.
Travel to other branch locations for work or training if required.
If directed by management, complete and maintain federal Mortgage Loan Originator registration and meet related registration and background-check requirements.