Telepharmacy Technician - (Onsite - 9319 - Cottonwood, AZ) - FT

CVS Health • Cottonwood, AZ

7d • $17 - $27 • Onsite

About The Position

CVS Health is hiring a full-time Telepharmacy Technician for a Remote Dispensing Pharmacy. The technician is responsible for daily pharmacy operations with pharmacist oversight provided remotely from a separate Supervising Pharmacy. The role focuses on operational execution, service excellence, safe prescription fulfillment, and effective communication with the Supervising Pharmacy/Pharmacist and Telepharmacy Tech Team Leader. Technicians follow company standard operating procedures and contribute to a safe, inclusive, and patient-centered environment.

Responsibilities include supporting pharmacy workflow at production, pickup, drive-thru, and drop-off stations; securing the pharmacy and its products; completing controlled-substance fulfillment and inventory duties; assisting patients; and maintaining inventory. When permitted by law and supported by required training and certification, technicians may provide additional health services when a pharmacist is on-site, including immunizations and point-of-care testing. In applicable states, technicians may pursue Technician Immunizer status and help prepare and administer vaccines.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to travel to other stores in the market as business needs require. The technician may also mentor new hires and complete required training within the designated timeframe. The position is based onsite in Cottonwood, Arizona. The anticipated schedule is 40 hours per week. The listed pay range is $17.15–$27.15 per hour, with the actual offer depending on experience, education, geography, and other factors.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
• If state pharmacy rules do not set a minimum age, be at least 18 years old.
• If state pharmacy rules do not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Hold national pharmacy technician certification (PTCB or ExCPT).
• Meet applicable state-level pharmacy technician licensure requirements.
• Have at least 1 year of full-time experience as a Pharmacy Technician.
• Attend regularly and predictably, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Actively assist people in a friendly manner, recognize patients’ reactions, and respond appropriately.
• Use verbal and written communication with patients and colleagues, including active listening.
• Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Resolve challenging patient or colleague interactions and assess business problems, identify root causes, and execute action plans.
• Meet the physical demands of the job, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precise machine adjustments; stooping and bending; and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.
• Remain flexible for business needs, including travel to other stores in the market as needed.

Nice To Haves

• CVS Pharmacy Technician experience.
• One to three years of previous experience as a Pharmacy Technician.
• Advanced Certified Pharmacy Technician (CPhT-Adv) credential.
• Ability to become immunization certified.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Experience in an Inventory Specialist role.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists and improve patient health.
• Oversee safe and secure operations of the Remote Dispensing Pharmacy, including serving as a keyholder, maintaining alarm and safe codes, and protecting pharmacy products, especially refrigerated products and controlled substances.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Complete controlled-substance prescription fulfillment tasks, including counting, image capture, and inventory maintenance; complete additional CII prescription fulfillment as required.
• Provide empathetic, personalized patient service at pickup, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Complete inventory activities as permitted by law and directed by the Telepharmacy Technician Team Leader, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Support consistent inventory management, target inventory levels, and loss mitigation.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, and travel voluntarily to other stores in the market to work shifts as needed.
• Mentor new hires in onboarding, training, and development at the Telepharmacy Remote Dispensing Pharmacy.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Provide additional patient health care services when a pharmacist is onsite, where legally permitted and supported by required training and certification; examples include immunizations, point-of-care testing, and voluntarily staffing offsite clinics.
• Where permitted, complete licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Supervising Pharmacist.
• Monitor for and respond to adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED