Technology Systems Coordinator

University of Florida•Gainesville, FL

10d•$63,600 - $70,000

About The Position

The Technology Systems Coordinator troubleshoots software functionality issues and coordinates their resolution with vendors. The role supports the confidentiality, integrity, and availability of Criminal Justice Information (CJI) and ensures technology is implemented in accordance with the FBI CJIS Security Policy and UFIT requirements. The coordinator maintains Level 4 CJIS Security Awareness Training and performs Local Agency Security Officer (LASO) duties, including monitoring approved users and equipment, documenting connections to state systems, ensuring personnel security screening and approved security measures, supporting policy compliance, and reporting security incidents. The position maintains CJIS audit readiness through policy reviews, user-level audits, and quarterly reviews with local agency peers, and coordinates annual role-based CJIS training and related compliance activities. The role serves as a liaison to UFIT, coordinates multiple technology projects and vendor activities, reviews vulnerability scans and remediation, supports software upgrades and enhancements, and helps implement related procedural changes and training. It also assists in evaluating emerging technologies, manages smartphones and applications through a mobile device management (MDM) security portal, and co-manages scheduling with two on-site UFIT Technology Support Services personnel.

Requirements

Bachelor's degree and three years of relevant experience, or an equivalent combination of education and experience.
Valid Florida driver's license.

Nice To Haves

Experience with technical applications, including electronic access control and video surveillance, police mobile data services, software systems integration, crime prevention principles, and budgeting.

Responsibilities

Troubleshoot software functionality issues and coordinate resolution with vendors.
Maintain Level 4 CJIS Security Awareness Training and perform LASO duties, including identifying authorized users and equipment, documenting connections to state systems, ensuring personnel screening procedures and security measures are followed, supporting policy compliance, and promptly reporting security incidents to the CJIS Systems Agency Information Security Officer.
Maintain CJIS audit readiness and ongoing compliance with UFIT and CJIS Security Policy requirements through policy reviews, user-level audits, and quarterly reviews with local agency peers.
Serve as liaison with UFIT and provide advice and assistance as appropriate.
Document and manage multiple technology projects, coordinate internal and external partners, and ensure deadlines are met.
Ensure the confidentiality, integrity, and availability of CJI and compliant technology implementation in accordance with the FBI CJIS Security Policy.
Review technology vulnerability scans provided by UFIT and coordinate timely remediation.
Work with software vendors to upgrade software and recommend system enhancements, following through on development and installation.
Assist with procedural changes associated with software enhancements and coordinate training for affected personnel.
Assist in researching, testing, and evaluating emerging technologies and functionality that may enhance or replace existing systems, and make recommendations.
Manage and issue smartphones and smartphone applications, including device management through an MDM security portal.
Co-manage and coordinate personnel scheduling with two on-site UFIT Technology Support Services personnel.
Ensure annual completion and documentation of role-based CJIS training for personnel with CJI access and coordinate related agency compliance activities.