Systems Coordinator

DHL Supply Chain • Atlanta, GA

6d • Onsite

About The Position

The Systems Coordinator assists with the installation, maintenance, and general support of systems, including helping users resolve questions or problems. The role may involve performing system backups and recovery and installing new software. In a distribution warehouse, the coordinator troubleshoots and maintains automated systems, including Locus robots, baler systems, and other facility equipment, while ensuring work is performed safely and correctly. The position also includes general facility maintenance, installation, and repair.

The coordinator is responsible for operational system integrity, including system setup and control, and facilitates the site's Warehouse Management System (WMS). The role supports efficient facility layout and design, project development and implementation, inventory management control, and system performance monitoring. The coordinator works with operations staff and customer host representatives to maximize system efficiency and resolve issues, analyzes system discrepancies, generates reports, may write Crystal programs, diagnoses complex end-user device issues, and develops and maintains system training materials and guides.

This is an onsite, first-shift position, Monday through Thursday, 8 a.m. to 6 p.m., paying $21.50 per hour.

Requirements

• High school diploma or equivalent.
• A minimum of 1 year of experience working with a WMS such as Manhattan or Blue Yonder.
• 1–2 years of WMS experience.
• 1–2 years of report-writing experience; proficiency in report writing is required.

Nice To Haves

• At least 1 year of experience troubleshooting warehouse technology equipment, submitting tickets, and escalating issues.

Responsibilities

• Assist with installation, maintenance, and general support of systems.
• Assist users with system questions or problems.
• May perform system backups and recovery and install new software.
• Troubleshoot and maintain automated warehouse systems, including Locus robots, baler systems, and other facility equipment, while ensuring work is performed safely and correctly.
• Perform general facility maintenance, installation, and repair.
• Maintain operational system integrity, including system setup and control.
• Facilitate the site's Warehouse Management System (WMS).
• Assist management with facility layout and design to efficiently use the WMS.
• Support project development and implementation.
• Monitor the WMS for inventory management control.
• Work with operations staff to maximize system efficiencies.
• Develop, implement, and monitor site performance systemically.
• Analyze system discrepancies and generate reports as necessary.
• May write Crystal programs to support the success of the total network.
• Work with customer host representatives to identify and resolve systemic issues.
• Diagnose complex end-user device issues and recommend and document resolution processes.
• Develop and maintain system training materials and user guides.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with company match.
• Tuition reimbursement program.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED