Financial Systems Coordinator

Chesterfield County•Chesterfield, VA

About The Position

The Financial Systems Coordinator is a working supervisor and operational leader in Chesterfield County’s Accounting Department. The role helps ensure the effective operation, support, maintenance, and continuous improvement of the County and Schools’ enterprise financial systems, including Workday. It combines financial systems expertise, operational coordination, project leadership, and direct supervision of Financial Systems Analysts and a Financial Systems Specialist whose primary responsibilities involve accounts receivable. The Coordinator works with Financial Systems Senior Analysts and the Financial Systems Manager to support reliable systems operations and effective accounting processes for Chesterfield County government and Chesterfield County Public Schools. The Coordinator translates Financial Systems priorities into action by coordinating daily activities, developing staff, resolving complex issues, leading projects and improvements, and ensuring operational responsibilities are completed accurately and on time. The position collaborates with Accounting functions such as Accounts Payable, Accounts Receivable, Payroll, and Financial Reporting, as well as Budget, Procurement, Human Resources, IST, Workday, vendors, schools, and other County departments. The position is part of an approved Career Development Plan, with potential progression opportunities and salary incentives based on funding, qualifications, performance, and experience. The role oversees staff and accounts receivable operations; coordinates Workday Operational Support activities, security administration, controls, audits, system releases, integrations, reporting, testing, and process improvements; and supports operational planning and cross-functional work. The Coordinator may serve as backup to the Financial Systems Manager as needed and performs other work as required.

Requirements

Bachelor’s degree in accounting, finance, business administration, management information systems, computer science, information technology, or a related field, and at least four years of progressively responsible experience supporting enterprise financial or business information systems in a complex environment; or an equivalent combination of training and experience.
Experience supporting, implementing, administering, or enhancing an integrated ERP system in a production environment.
Experience leading or providing work direction to professional staff, managing complex projects, or leading cross-functional teams.
Strong leadership, analytical, organizational, troubleshooting, problem-solving, customer service, and communication skills.
Ability to independently analyze complex issues, manage competing priorities, exercise sound judgment, make operational decisions, and communicate effectively with technical and nontechnical stakeholders.
Pre-employment drug testing, FBI criminal background check, and education/degree verification are required.

Nice To Haves

Experience with Workday Financials.
Formal supervisory experience, including coaching, performance management, and employee development.
Experience in financial business processes; ERP administration and production support; system security and internal controls; workflow and business process configuration; testing and release management; integrations and interfaces; reporting and data analysis; automation and process improvement; project management; audit and compliance support; or training and change management.
Experience supporting General Ledger, Accounts Payable, Accounts Receivable, Cash Receipts, Payroll, or Financial Reporting.
General knowledge of accounting, auditing, internal controls, and Generally Accepted Accounting Principles (GAAP).
Experience with Workday Reporting, Workday security administration, business process configuration, Enterprise Interface Builders (EIBs), Microsoft Excel, Power BI, SharePoint, Power Automate, or similar ERP, reporting, workflow, data analysis, and automation technologies.
Experience developing procedures, technical and process documentation, and training materials, and delivering end-user or staff training.

Responsibilities

Directly supervise Financial Systems Analysts and the Financial Systems Specialist by assigning and reviewing work, setting performance expectations, coaching and mentoring, conducting evaluations, identifying training needs, and supporting career development.
Coordinate staff assignments, workloads, priorities, and daily activities to ensure timely completion of operational work, customer requests, and projects.
Foster a collaborative, accountable, customer-focused work environment that supports knowledge sharing, problem-solving, professional growth, and continuous improvement.
Coordinate day-to-day financial systems operations and Workday Operational Support activities, including request intake, work assignments, issue resolution, escalations, customer communication, and follow-through.
Provide operational leadership and act as an escalation point for complex issues involving business processes, workflows, security, integrations, reporting, data, and system functionality.
Coordinate with Financial Systems Senior Analysts and subject matter experts on operational activities, complex issue resolution, system enhancements, and project implementation.
Coordinate critical daily, monthly, annual, and fiscal year-end financial systems activities.
Support Workday business process administration and improvement, including workflow configuration, condition rules, validations, approvals, notifications, reporting, and related functionality.
Oversee the Financial Systems Specialist’s accounts receivable responsibilities to support accurate and timely processing, compliance with accounting policies and controls, and resolution of operational issues.
Monitor accounts receivable workloads, processing requirements, and deadlines, and provide guidance on complex or unusual transactions.
Identify and coordinate improvements to accounts receivable processes, reporting, automation, and operational efficiency.
Coordinate Workday security administration, including position-based and role-based security, access changes, security testing, access reviews, and segregation of duties.
Support effective financial systems controls, procedures, documentation, and compliance practices.
Coordinate financial systems information, documentation, reports, and other support for internal and external audits.
Lead or coordinate financial systems projects, enhancements, and automation initiatives, including requirements gathering, planning, testing, implementation, documentation, training, and post-production support.
Coordinate Workday’s biannual releases, including impact analysis, testing assignments, issue tracking, validation, implementation readiness, and communications.
Partner with functional subject matter experts to assess business processes, identify operational challenges, and recommend improvements through Workday functionality, automation, reporting, and procedures.
Coordinate operational support, testing, and issue resolution for financial systems integrations and interfaces with IST, vendors, and functional stakeholders.
Support financial reporting, data analysis, and automation initiatives using Workday Reporting, Microsoft Excel, Power BI, SharePoint, Power Automate, and related tools.
Develop and maintain financial systems procedures, training materials, testing documentation, and knowledge resources.
Build and maintain working relationships with Accounting, County departments, Chesterfield County Public Schools, IST, Workday, and external partners.
Provide recommendations to the Financial Systems Manager on operational priorities, system improvements, resource needs, internal controls, and emerging issues.
Research and evaluate Workday functionality, ERP practices, automation opportunities, and emerging technologies that may improve financial operations and customer service.
Assist the Financial Systems Manager with operational planning, workload coordination, project activities, and other Financial Systems initiatives; serve as backup to the Manager as needed.
Perform other work as required.