Financial Coordinator

Smile Doctors • Cambridge, MN

8d • $18 - $24

About The Position

The Financial Coordinator performs financial, administrative, and insurance-related activities to support patient care and clinic operations. The role communicates with patients about past-due balances, collects and processes payments, and helps patients establish payment arrangements. It also verifies insurance eligibility, clarifies available financial resources, and submits prior authorizations for treatment. The Financial Coordinator supports patient intake and scheduling, maintains accurate and compliant clinic documentation, and may handle cash reconciliation and accounts receivable and payable tasks.

Requirements

• High school diploma required.
• At least one year of experience in billing, collections, or insurance processing.
• Basic knowledge of Microsoft 365, computers, and standard office equipment.
• Basic knowledge of mathematical principles.
• Basic knowledge of insurance administration or processing.
• Intermediate knowledge of Microsoft Office applications, with proficiency in SharePoint and Excel.
• Flexible, friendly, receptive to feedback, and committed to personal growth.
• Able to work in a fast-paced environment, adapt to change, and go above and beyond in interactions with patients and team members.

Nice To Haves

• Basic knowledge of current collection laws preferred.

Responsibilities

• Communicate with patients about past-due accounts by phone, email, and text message.
• Work with clinic team members to ensure payments are collected.
• Collect and process payments on past-due accounts.
• Arrange payment plans with patients as needed.
• Perform general office and administrative duties that support the patient process.
• Greet and schedule patients.
• Assist with the new-patient process, including the initial phone call and administrative follow-through.
• Process and document clinic forms accurately in compliance with HIPAA and state law, including patient records, financial forms, and insurance contracts.
• Verify patient insurance eligibility.
• Submit insurance prior authorizations.
• May reconcile cash balances and manage accounts receivable and payable, including making bank deposits.
• Adjust patient ledgers.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability coverage
• 401(k) plan
• Two weeks of paid time off in the first year
• Paid holidays
• Discounts on braces and clear aligners for employees and family members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED