Financial Coordinator

DoveLewis ER + Specialty Hospital • Portland, OR

1d

About The Position

DoveLewis Veterinary Emergency and Specialty Hospital is hiring a Financial Coordinator 1 to support its hospital team. The role supports the medical team by ensuring accurate client billing, preparing detailed cost estimates, and guiding clients through payment options with empathy and professionalism. This work helps maintain transparency and trust with clients while supporting the hospital’s care for its patients.

DoveLewis is a nonprofit veterinary hospital providing emergency and specialty care to animals in the community. It describes its workplace as collaborative and mission-driven, with a focus on the well-being of its team and the animals it serves.

Requirements

• At least two years of experience working in customer service, with customer accounts, medical billing, or an equivalent area.
• General knowledge of billing, accounts receivable, and payment processing.
• Strong attention to detail and accuracy.
• Excellent communication and organizational skills.
• Ability to handle confidential information professionally.
• Comfort using accounting software and Microsoft Office.

Nice To Haves

• Experience in customer service, finance, or a veterinary or medical setting is preferred.
• Experience in a veterinary facility or familiarity with veterinary terminology, medications, or procedures is a bonus.

Responsibilities

• Audit and verify client charges for accuracy.
• Prepare and update cost-of-care estimates.
• Process client and hospital payments.
• Review invoices and resolve routine billing issues.
• Track missed charges and help improve financial workflows.
• Communicate payment options and financial updates to clients.
• Assist with special projects and administrative support.

Benefits

• Medical, dental, and vision insurance.
• Paid time off.
• Veterinary discounts.
• Continuing education benefits.
• Opportunities to grow skills and capacities.
• Positive work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed