Financial Coordinator

Smile Doctors•Saltillo, MS

11d

About The Position

The Financial Coordinator performs financial, administrative, and insurance-related activities in support of patient care. The role communicates with patients about past-due balances, collects payments, and establishes payment arrangements. It also verifies insurance coverage and eligibility, submits claims, and follows claims through funding. Additional duties may include processing clinic forms, adjusting patient ledgers, reconciling cash, and managing accounts receivable and payable.

Requirements

High school diploma.
At least 1 year of experience in billing, collections, or insurance processing.
Basic knowledge of computers and standard office equipment.
Basic knowledge of mathematical principles.
Basic knowledge of insurance administration or processing.
Intermediate knowledge of Microsoft Office applications, with proficiency in SharePoint and Excel.
Customer service skills.
Organization and time-management skills.
Problem-solving skills.
Ability to work in a fast-paced, agile, delivery-focused culture.

Nice To Haves

Basic knowledge of current collection laws.

Responsibilities

Communicate with patients about past-due accounts by phone, email, and text.
Work with clinic team members to ensure payments are collected.
Collect and process payments on past-due accounts.
Arrange payment plans with patients as needed.
Perform general office and administrative duties that assist with the patient process.
Accurately process and document clinic forms, including patient records, financial forms, and insurance contracts, in compliance with HIPAA and state laws.
Verify patient eligibility, submit insurance claims, and manage claims through funding.
Reconcile cash balances and manage accounts receivable and payable, including making bank deposits, as needed.
Adjust patient ledgers.