Technology Installation Coordinator

Newbold•Anderson, SC

About The Position

The Technology Installation Coordinator manages technology installation projects at customer locations across the United States and Canada, taking projects from initial site assessment through planning, installation, testing, and closeout. The role combines project coordination, field work, customer interaction, contractor management, and problem-solving, with significant time spent traveling to customer sites and coordinating on-site work. When not traveling, work includes project planning, scheduling, documentation, and contractor coordination in an office in Greenville, South Carolina. The position requires approximately 60%–80% travel. The coordinator works with customers, internal project teams, vendors, contractors, engineering, and technical support to assess site readiness, plan and schedule installations, support installation work, resolve issues, and confirm projects are ready for commissioning.

Requirements

At least 3 years of experience in field installation, deployment coordination, construction coordination, project management, field service, or a related technical environment.
Experience coordinating contractors, vendors, or field service providers.
Experience managing multiple projects, installations, or customer locations.
Comfort working around construction activities such as excavation, concrete work, electrical installation, utilities, or equipment installation.
Ability to read and understand technical drawings, site plans, layouts, and installation specifications.
Strong organizational and project coordination skills.
Strong communication and customer service skills.
Ability to troubleshoot problems and make decisions in the field.
Comfort working independently and managing multiple priorities.
Proficiency with Microsoft Office and basic project tracking tools.
Comfort with regular travel of approximately 60%–80%, including significant time at customer locations across the United States and Canada.

Nice To Haves

Experience in field service or field installation.
Experience in construction project coordination.
Experience in equipment or technology deployment.
Experience in electrical or low-voltage installation.
Experience in concrete or excavation projects.
Experience in fleet, transportation, automotive, or tire-related environments.
Experience in contractor and vendor management.
Experience with site surveys and site readiness assessments.
Experience providing technical customer training.

Responsibilities

Conduct pre-installation site visits and field surveys.
Evaluate customer locations for installation readiness.
Take measurements and photographs, and document existing site conditions.
Identify potential installation challenges involving utilities, drainage, traffic flow, excavation, concrete, electrical work, and other site conditions.
Develop installation plans and coordinate project schedules.
Work directly with customers, internal project teams, vendors, and installation contractors.
Coordinate concrete, excavation, electrical, and other contractors as needed.
Obtain and review contractor quotes and proposals.
Help coordinate purchase orders and installation-related expenses.
Monitor installation progress and provide project status updates.
Ensure contractors understand project requirements, specifications, and customer site rules.
Identify scheduling, quality, safety, or installation concerns and communicate them to project leadership.
Review technical drawings, site layouts, and installation requirements.
Provide hands-on technical support during system installations.
Troubleshoot installation issues and coordinate with engineering and technical support teams when needed.
Provide customers with basic training on system operation and maintenance.
Maintain project documentation, site survey reports, schedules, punch lists, and installation completion reports.
Coordinate project closeout and confirm installations are ready for commissioning.
When not traveling, perform project planning, scheduling, documentation, and contractor coordination in the Greenville, SC office.